The agreement between you and Redac.

Redac is built by Your AI LLC, a small, owner-operated company. We try to keep this agreement plain. This summary is for convenience only and is not part of the contract — the numbered sections below control.

• Use Redac lawfully and don’t abuse it.
• Your content stays yours. We don’t train models on it and we don’t sell it.
• We’re a young product. Things can change, and the Service is provided as is.
• Automated redaction isn’t perfect — review your output before relying on it.
• Disputes are handled by individual arbitration, and you can opt out within 30 days.

These Terms of Service (the “Terms”) are a binding agreement between you and Your AI LLC. They govern your access to and use of the Redac website, account dashboard, billing portal, API, and downloadable apps (together, the “Service”). By creating an account, downloading an app, clicking to accept, or otherwise using the Service, you agree to these Terms and to our privacy policy. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you are authorized to bind it, and “you” means that organization. These Terms are not an enterprise or master services agreement; if you need one, contact us.

Redac is made by Your AI LLC, a single-member limited liability company. In these Terms, “Redac,” “we,” “us,” and “our” mean Your AI LLC. The “Redac Parties” means Your AI LLC together with its owner and sole member, and any personnel, contractors, affiliates, and suppliers — each of whom is an intended beneficiary of the disclaimers, limitations, and protections in these Terms.

Redac is a privacy-first AI product family. It currently includes:

• redac.ai— the marketing website, account dashboard, billing portal, and API.
• Redac Marker (iOS)— an on-device PII redaction app distributed through the Apple App Store.
• Redac (macOS)— a desktop companion app.

Redac Marker runs entirely on your device and does not transmit your content to us; its data handling is described in its privacy policy. The website, dashboard, and API do involve accounts, billing, and server-side processing. These Terms apply to all of them. Where Apple’s App Store terms or a product’s own terms add requirements, those apply too.

Redac is an actively developed product from a small company. We may add, change, suspend, or remove features, and we may release functionality labelled beta, preview, or experimental, which may be unstable or change without notice.

We do not promise the Service will be uninterrupted, error-free, or available at any particular time, and we may perform maintenance or impose limits as needed. We may also discontinue a product or the Service as a whole; if we discontinue a paid product entirely, we will give reasonable advance notice and, where required, a pro-rata refund of prepaid fees for the unused period.

You must be at least 13 years old to use the Service, and old enough to form a binding contract where you live. Paid plans and API access require you to be the age of majority in your jurisdiction.

You are responsible for the accuracy of the information you provide, for keeping your credentials and API keys confidential, and for all activity under your account. Tell us promptly at security@redac.ai if you suspect unauthorized use. You are responsible for any charges incurred under your account before you notify us.

The Service is offered on free and paid plans. Paid plans renew automatically at the interval shown at checkout (monthly or annual) until cancelled. We sell paid plans through Lemon Squeezy, our payment provider and merchant of record. Lemon Squeezy hosts checkout, processes payments, and is the seller of record for your purchase, so your transaction is also subject to Lemon Squeezy’s terms and privacy notice. By purchasing, you authorize Lemon Squeezy to charge your payment method for the initial term, each renewal, and any usage-based fees until you cancel.

Prices, plan limits, and usage fees are described on the pricing page and may change. We will give notice of price changes before they take effect; changes do not apply to a paid term already billed.

You may cancel anytime from your dashboard; cancellation takes effect at the end of the current paid term. Except where required by law or expressly stated in these Terms, fees are non-refundable and we do not provide refunds or credits for partial periods. Because Lemon Squeezy is the merchant of record, refunds and payment disputes for purchases made on the website are handled under Lemon Squeezy’s policies. Purchases made through the Apple App Store are governed by Apple’s refund policies, not ours.

As merchant of record, Lemon Squeezy calculates, collects, and remits applicable sales tax, VAT, and GST, which may be added to the listed price at checkout. You are responsible for those taxes on your purchase; we are responsible only for taxes on our own net income.

If you use the Redac API, you must respect the published rate limits, plan quotas, and any technical limits we communicate. We may throttle, suspend, or terminate access that materially exceeds these limits, threatens the stability or security of the Service, or appears abusive.

You are responsible for everything you send through the API and for your end users’ use of any application you build on it. Do not send content you do not have the right to process.

You retain all rights in the content you submit to the Service (“Your Content”). You grant us a limited, worldwide, royalty-free license to host, process, and transmit Your Content solely to operate and provide the Service to you and to comply with law.

We do notuse Your Content to train our models or any third party’s models. We do not sell Your Content. We share it only as needed to run the Service (for example, the infrastructure and payment vendors named in our privacy policy), to comply with law, or at your direction.

You represent that you have all rights necessary to submit Your Content and that doing so does not violate any law or any third party’s rights.

You agree not to, and not to let anyone else:

• use the Service to break the law or violate anyone’s rights, including privacy, IP, and export-control rights;
• use the Service to create or distribute malware, spam, CSAM, or content meant to harass, defraud, or endanger anyone;
• attempt to re-identify, de-anonymize, or reverse the redactions or detections the Service produces in order to harm a person;
• reverse engineer, decompile, or try to extract the source code, model weights, or training data of the Service, except where that restriction is prohibited by law;
• circumvent rate limits, quotas, access controls, or billing;
• resell, sublicense, or build a competing product on the Service without our written permission;
• probe or test the security of the Service except under a published security policy or with our written consent.

We may investigate suspected violations and may suspend or terminate access immediately and without notice where needed to protect the Service, third parties, or us.

The Service — including the website, dashboard, apps, models, designs, documentation, and the “Redac” name and logos — is owned by Your AI LLC and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service under these Terms. We reserve all rights not expressly granted.

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or obligation to you.

We respect intellectual-property rights. If you believe content made available through the Service infringes your copyright, send a notice with the information required by the DMCA (17 U.S.C. § 512) — identification of the work, the material, your contact details, a good-faith statement, and your signature — to legal@redac.ai. We may remove infringing material and terminate repeat infringers’ accounts.

The Service relies on third parties — for example, Supabase for authentication and storage, Lemon Squeezy for payments and as merchant of record, and Apple’s App Store for app distribution. Your use of those services is also governed by their terms, and we are not responsible for third-party services we do not control.

The Service is provided “as is” and “as available,” with all faults. To the maximum extent permitted by law, the Redac Parties disclaim all warranties, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.

Automated PII detection and redaction are not perfect and are not a substitute for human review. We do not warrant that every piece of personal or sensitive information will be detected or fully removed, or that redactions cannot be reversed by a determined third party. You are solely responsible for reviewing and verifying output before relying on it, and you must not rely on the Service as your only safeguard for compliance, legal, medical, financial, or other high-stakes purposes.

To the maximum extent permitted by law, the Redac Parties will have no liability to you in connection with the Service. You use the Service at your own risk.

Without limiting that, the Redac Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, even if advised of the possibility, and regardless of the theory of liability (contract, tort, strict liability, or otherwise).

Where applicable law does not permit a full exclusion, the Redac Parties’ total aggregate liability for all claims relating to the Service is capped at the greater of the amount you actually paid us for the Service in the three (3) months before the event giving rise to the claim, or, if you paid us nothing, then zero. This cap is your sole and exclusive remedy.

These limitations are a fundamental basis of the bargain between you and Redac and apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

You will defend, indemnify, and hold harmless the Redac Parties from any third-party claim, loss, liability, or expense (including reasonable attorneys’ fees) arising out of (a) Your Content, (b) your use of the Service, (c) any application or service you build on the API, or (d) your violation of these Terms or of any law or third-party right. We may assume the exclusive defense of any matter subject to indemnification, and you will cooperate with us.

These Terms apply while you use the Service. You may stop and delete your account at any time from the dashboard. We may suspend or terminate your access if you breach these Terms, if required by law, to protect the Service or others, or if we discontinue the Service.

On termination, your right to use the Service ends. Sections that by their nature should survive — including Your Content ownership, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and the general terms — survive.

Please read this section carefully — it affects how claims are resolved and requires individual arbitration of most disputes.

Informal resolution first. Before starting a formal proceeding, you agree to email legal@redac.ai with a description of the dispute and your contact details, and to give us 30 days to resolve it in good faith. Most issues can be settled this way.

Binding arbitration. If we cannot resolve a dispute informally, you and Redac agree to resolve it by final, binding, individual arbitration administered by a recognized provider (such as the American Arbitration Association or JAMS) under its applicable consumer or commercial rules, before a single arbitrator, conducted in English and, where practical, by written submissions or video. The Federal Arbitration Act governs the interpretation and enforcement of this section. Judgment on the award may be entered in any court with jurisdiction.

Class-action waiver.You and Redac agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative action. The arbitrator may not consolidate more than one person’s claims. If this class-action waiver is found unenforceable as to a particular claim, that claim — and only that claim — will proceed in court, and the rest of this section still applies.

30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@redac.ai with your name and account email. Opting out does not affect any other part of these Terms.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or confidential information. Nothing here waives any non-waivable right you have under applicable law.

These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict-of-laws rules, and, for arbitration, by the Federal Arbitration Act. For any dispute not subject to arbitration, the exclusive venue is the state and federal courts located in King County, Washington, and you and Redac consent to personal jurisdiction there. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and give reasonable notice — by email or in-product notice — before they take effect. Your continued use of the Service after the effective date means you accept the updated Terms. If you do not agree, stop using the Service before then.

Entire agreement. These Terms, the privacy policy, and any product-specific or order terms are the entire agreement between you and Redac about the Service and supersede prior agreements on the subject.

Severability and waiver. If any provision is held unenforceable, the rest stays in effect and the provision is enforced to the maximum extent permitted. Our failure to enforce a provision is not a waiver.

Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, financing, or sale of assets. The Terms bind permitted successors and assigns.

Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of third-party infrastructure (such as Supabase, Lemon Squeezy, Apple, or cloud providers), network or power failures, acts of God, or government action.

Export and sanctions. You represent that you are not located in, and will not use the Service from, a country or region subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted-party list.

Electronic communications and notices. You agree we may communicate with you electronically, and that electronic communications satisfy any requirement that a communication be in writing. Notices to us must be sent to legal@redac.ai. No agency, partnership, employment, or joint venture is created by these Terms.

Questions about these Terms: legal@redac.ai.

Your AI LLC